Best Guide to WhatsApp Business Web

What is WhatsApp Web?

WhatsApp Web is a computer-based extension of the WhatsApp account on your smartphone. It establishes a connection with your phone. It synchronizes your messages so that you can view all your messages on both your smartphone and your computer

There are two ways for using WhatsApp Business app on your PC: (i) a browser-based application, and (ii) a desktop application.

How to use WhatsApp Business Web on a Browser

The WhatsApp Business app can be used on a PC browser just the same way as the WhatsApp Messenger app. This is particularly convenient for communicating with your customers while using other work-related tools and environments on your desktop at the same time.

It is easy to connect your WhatsApp Business account on any browser to WhatsApp Web Business. Here are the steps to start using WhatsApp Business on your PC.

(1) Go to https://web.whatsapp.com/ on your computer from your browser. A WhatsApp Business Web QR code will be displayed on the screen at the top right.

WhatsApp Business Web
How to Connect your WhatsApp Business Web on Your Computer

(2) Open the WhatsApp Business Application on your phone and click on the Main Menu, go to Linked Devices and tap on Link a Device. Unlock your phone if it has biometric authentication or enter your security pin if you’re using a pin to unlock.

WhatsApp Business Web Linked Devices
WhatsApp Business Web Linked Devices

(3) Point your smartphone at the screen of your device to scan the QR code. Once your account is connected, the WhatsApp Business chat interface will be displayed on your desktop and you can start using WhatsApp Business on the desktop.

WhatsApp Business Web Profile
WhatsApp Business Web Profile Page

Guide on How to Use WhatsApp Business with Multiple Users

WhatsApp Business is designed with many features and capabilities to help smaller businesses optimize sales of their products.

You can only use the WhatsApp Business app on a maximum of 5 devices of 1 phone + 4 additional devices for each number. It is sufficient for sole proprietors and micro-businesses, having 5 devices connected to one number. However, this may not work for larger-scale businesses. As your business grows, there is a need for a more sophisticated platform to handle more Agents, Contacts, and Messages, ie, using WhatsApp Business API.

How to Set-up and Use WhatsApp Business with Multiple Users

WhatsApp Business App is convenient to use with multiple devices when you are running a small business. However, this is a good solution for your business at the early stage of operation. As your business grows, you may need to move it forward by using whatsApp Business software and tool. (Hyperlink)

Below are step-by-step guides to setup and use WhatsApp Business App with multiple devices or users on Android devices.

  • Go to your WhatsApp Business App.
  • Tap on the 3 vertical dots on the Main Screen.
  • Select Linked Devices.
  • Press Multi-Device Beta.
  • Press Join Beta.

For iPhone users,

  • Go to Setting.
  • Select Linked Devices.
  • Press Multi-Device Beta.
  • Press Join Beta.

Note that before you start that you have the latest version of WhatsApp Business installed on your phone.

Once you finish linking the devices, your team can then access WhatsApp Business without keeping your phone connected.

 

 

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